Medical Equipment Repair Associates
You need dependable equipment service to deliver outstanding care. MERA provides the technical expertise of a national partner with the personalized, responsive support of a local team, so you can stay focused on what matters most.
MERA doesn't just act as an extension of your field service team. We uphold your service reputation.
Comprehensive Medical Equipment Repair & Servicing
For more than 50 years, our well-established, flexible service processes have delivered consistent support that meets each client’s unique service requirements.
Supplemental/Hybrid Field Service
When your organization has direct field service, MERA works within your service process, alongside your team, to provide additional support. 80% of MERA clients have a direct field force that partners with MERA for hybrid service solutions.
Primary FieldService
For 20% of MERA clients, MERA is the primary field service provider, delivering comprehensive repair and maintenance services.
Depot Service & Parts Management
MERA’s 12,000-square-foot Technical Support Center (TSC) provides high-quality depot repairs, pre-installation equipment checks, and parts inventory management. Centrally located in the Midwest, the TSC ensures quick turnaround times and reliable parts distribution.
Why Oems Trust Mera
Professional
MERA delivers expert service, management, and processes with a commitment to quality and consistency.
- ISO 9001:2015 Certified Quality System ensures high service standards.
- Skilled technicians, vetted and trained to handle complex equipment.
- Service is MERA’s only business: professional, dependable, and focused.
Dependable
OEMs and healthcare providers trust MERA every day to deliver reliable, precise service.
- Less than 1% repeat call rate means repairs are done right the first time.
- Correct documentation & compliance for seamless service.
- Time-tested expertise ensures consistent performance nationwide.
Flexible
MERA adapts to your specific service needs, whether local, regional, or national.
- Fee-per-use field service with no contract minimums.
- Customized service models that fit seamlessly into your existing processes.
- Scalable support that grows with your business and service demands.
Testimonials
With MERA, I know the job will be done quickly and correctly. They offer consistent documentation and strong adherence to procedures.
MERA is responsive, supportive, and has a genuine interest in solving issues as they arise.
We would have far fewer customers without MERA support.
MERA allows us to recognize revenues earlier.
Seamless services, resource allocation, and responsiveness.
Talk To Our Team About Medical Equipment Repair
Partner with MERA for trusted biomedical repair and servicing — supporting OEMs and distributors nationwide.