MERA Relationships

MERA® builds long-term partnerships with each client, and supports each client’s success by leveraging mutual cooperation. Experience has taught MERA® that when we meet each client’s specific needs and help grow their business, the resulting success benefits everyone. MERA®’s commitment to you is integral in each relationship and is delivered through a client-focused service model with customizable touch points throughout the service delivery process.

MERA® is ISO certified and has 40+ years of experience delivering successful service outcomes. We support our more than 100 clients, from our 85 North American service centers, by deploying 330+ field service technicians to provide the following benefits:

  • Wider geographic coverage, dependable local service, and an improved local image
  • Consistently high service quality.
  • No fixed outlays for salaries, benefits, workers, and/or unemployment compensation.
  • The cost of regional, district, and area managers is reduced and/or eliminated.
  • No capital expenditures for standard tooling, test equipment, and vehicles.

MERA® has learned that successful service partnerships are more than an event, but a process of listening to our clients and consistently meeting their needs – one service event at a time.

Dependable Service Everywhere is the foundation of each successful Client – MERA® Relationship.